our reviews

See what past guests have to say on the Collingwood.

Date – 18/01/16 – 21/01/16
Name – Terry Knight
Room – Achille
Comments – Restaurant food quality “Outstanding”.
“Helpful Friendly staff, outstanding food, excellent room. Everything was spot on. ?

Date – 10/02/16 – 13/02/16
Name – Mrs Maureen Wray
Room – Defiance
Comments – Attitudes/ efficiency of staff overall- “Excellent”.
Bar Service – “Excellent”.
Brasserie Food Quality “Excellent”.
A Very Relaxing atmosphere, we loved our stay. Staff were brilliant and very helpful.

Date – 05/03/16 – 06/03/16
Name – ***
Room – Swiftsure
Comments – We love it here! Second time we’ve stayed (both in Swiftsure) and thinking about coming back before we’ve even left!

Date – 14/03/16 – 14/03/16
Name – Sylvia Lancelot
Room – Revenge
Comments – Excellent residents’ sitting room. Lovely artwork, Delicious food & service. “Toiletries Lovely!”

Date – 30/03/16 – 01/04/16
Name – Nicola Bruce
Room – Defence
Comments –
Particular Liked: Staff manners – Helpful, Friendly, Efficient.
Comfort of beds; Ambience, quality tasteful furnishings.

Date – 30/03/16 -031/03/16
Name – ***
Room – Mars
Comments – Excellent levels of service & comfort. Well done to all the team

Date – 15/04/16 – 16/04/16
Name – Neil Freshwater
Room – Bellerophon
Comments – Excellent 10/10

Date – 12/04/16 – 15/04/16
Name – Sally Gordon
Room – Bellerophon
Comments – We enjoyed the friendly, relaxed atmosphere, nothing is too much trouble
Date – 08/04/16
Name – Joel Howarth
Room – Colossus
Comments – Anthony (Assistant General Manager) worked above & beyond to ensure an enjoyable stay. His attention to detail was exemplary

Date – ***
Name – Craig Warkman
Room – did not stay
Comments –
Dear Hotel Manager,

I just end wanted to write to let you have some feedback on my visit to your hotel for a spot of lunch on Easter Monday.

Myself and some of the family had lunch on our way back from Edinburgh to Newcastle. I have to say that I found the level of customer service to be exceptional. I think the name of the guy who looked after us was Kenny (or at least that is what the receipt said).

We had 2 children with us and also my dog. When we could to the hotel, due to the number of us he offered us a table in the restaurant. He then took our dog and made sure she was OK in a kennel at the back of the hotel. Kenny was brilliant with the children and also extremely friendly and efficient with us. Nothing at all was too much trouble.

The food was outstanding and the price very reasonable for the quality.

We will certainly stop again on our trips up north. I would like to thank you also Kenny for the customer service he showed towards us.

Many thanks indeed.

Date – 02/04/16 – 04/04/16
Name – Mr & Mrs Daniel Millar
Room – Colossus
Comments – The Collingwood has a lovely, friendly, relaxed atmosphere – combined with efficient and attention to detail. Our bed in colossus was super comfy, we slept very well. All our meals were of the highest quality and all the staff were very pleasant and efficient and welcoming. We will be back very soon.
You have a marvellous hotel. Thank you all very much for a super stay.

Date – 02/04/16 – 03/04/16
Name – Roth McMorran
Room – Dreadnought
Comments – The peaceful surrounding & the quiet, calm approach from all the staff. Nothing too much of a problem.

Date – 13/05/16 – 15/05/16
Name – ***
Room – Mars
Comments – Very welcoming staff. Friendly atmosphere, lovely room to stay in.

Date – 07/06/16 – 08/06/16
Name – Michael Prichett
Room – Revenge
Comments – A very warm welcome from the manager, friendly atmosphere by everyone. Many thanks

Date – 15/06/16 – 17/06/16
Name –Isobel Randall
Room – Mars
Comments – Sense of being welcome. No issues for Improvement.

Date – 27/06/16 -30/06/16
Name – Cally Nurse
Room – Mars
Comments – Very Comfortable. Like home from home.

Date – 02/07/16 – 04/06/16
Name – ***
Room – Tonnant
Comments – Very relaxed, welcoming, lovely quiet room. Every meal was excellent.

Date – 23/09/16 – 25/09/16
Name – Elizabeth Hayes
Room – Swiftsure
Comments – Pleasant helpful staff. GREAT selection of Gin, food excellent.

Date – 13/08/16 – 14/08/16
Name – Lorraine Burns
Room – Royal Sovereign
Comments – Friendly & Cleanliness. Amazing food, beautiful suite.

Date – 06/08/16 – 07/08/16
Name – Derrek Roberts
Room – Revenge
Comments – The friendly & helpful staff. The delicious food. The comfortable rooms.

Date – 16/07/16 – 17/07/16
Name – Rachael Welby
Room – Mars
Comments – EVERYTHING! Relaxed but very special. Beautiful hotel, room & décor, atmosphere. Food exceptional at reasonable price. Staff externally friendly & very helpful.
Just continue what you are doing! We will recommend to family and friends? Defiantly!! ?

Date – 10/06/16 – 13/06/16
Name – Bernadette Flaherty
Room – Prince
Comments – Would stay again if I was in this part of Scotland but I’m from the west of Ireland so may not be back, however thank you for a lovely stay.

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